Help Centre

Frequently Asked Questions

Everything you need to know about using bit877 — from opening your account and making deposits in PKR, to live cricket betting, bonuses and responsible gambling tools. Browse by category or scroll through all 25 answers below.

5 Categories
25 Questions
English — en-PK

Most Common Topics

Account & Registration

How to sign up, age requirements, KYC documents, CNIC verification, password resets and account access for players across Karachi, Lahore, Islamabad and other Pakistani cities.

Deposits & Withdrawals

Payment method references in PKR, minimum deposit thresholds, withdrawal processing timelines, KYC requirements before cashout and what to do if a transaction is delayed or declined.

Games & Betting

Pakistan cricket markets, PSL T20 and ICC live betting, casino games, slots, mobile platform access and how in-play betting works for sporting events from around the world.

Bonuses & Promotions

How welcome bonuses work, what wagering requirements mean in practice, whether bonuses apply to cricket betting, how bonus expiry is calculated, and what happens if requirements are unmet.

Security & Responsible Play

Data protection at bit877, how to set deposit and loss limits, self-exclusion options, guidance on recognising problem gambling, and legal context for Pakistani users.

Still Have Questions?

If your question is not covered below, our support team is reachable at [email protected]. Include your username and a clear description for the fastest response. Responsible gambling queries are prioritised.


Account & Registration

6 questions

Visit bit877.cam and click the registration button. Fill in your full name, date of birth, email address, mobile number and preferred account currency. You will receive a verification email to activate your account. Make sure all details are accurate — they are used for KYC verification and withdrawal processing later.

You must be at least 18 years old to register and use bit877, or the higher minimum age required by the applicable jurisdiction. Age is verified during the KYC process. If we determine that an account belongs to a minor, it will be suspended immediately and any associated funds will be returned in accordance with our Terms and Conditions.

No. Each individual is permitted to hold only one registered account on bit877. Opening duplicate or multiple accounts is a breach of our Terms and Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact support immediately.

Standard KYC requires a government-issued photo ID such as your CNIC, passport or driving licence, and a proof of address document dated within the last three months such as a utility bill or bank statement. We may also request proof of payment method ownership depending on the withdrawal method used. All documents must be clear, unaltered and fully legible.

Click the Forgot Password link on the login page and enter your registered email address. You will receive a password reset link within a few minutes. If the email does not arrive, check your spam folder. For persistent login issues, contact our support team at [email protected] with your registered username.

bit877 is designed for players across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. However, it is your responsibility to confirm that your use of the platform complies with local laws in your city and province. Pakistan's Prevention of Gambling Act 1977 may restrict online gambling — bit877 does not provide legal advice.

Deposits & Withdrawals

5 questions

bit877 supports PKR (Pakistani Rupees) as well as other currencies depending on the account you set up at registration. Once your account currency is set, it cannot be changed. All displayed balances, deposit amounts and withdrawal figures will reflect your chosen account currency. Minimum deposit and withdrawal thresholds are listed in the cashier section.

Available deposit methods are shown in the cashier section of your account at the time of transaction. Pakistani players may be familiar with digital payment channels such as Easypaisa, JazzCash and Raast, as well as bank transfers via institutions like HBL, UBL, Meezan Bank and Bank Alfalah. Please note that these are referenced for context only — none of these providers endorse gambling or are affiliated with bit877. Availability is subject to provider policies.

Minimum deposit amounts vary by payment method and are displayed in the cashier at the time you select your preferred method. bit877 does not charge a platform fee for standard deposits, though your payment provider may apply their own transaction charges. Always check the cashier for the most current deposit limits before initiating a transaction.

Log into your account, go to the cashier, and select Withdraw. Choose your preferred withdrawal method, enter the amount and confirm. Withdrawals are processed only after KYC verification is complete and any applicable wagering requirements on bonus funds have been met. Processing times vary by method. bit877 may request additional verification before approving a withdrawal.

Withdrawals may be held for several reasons: pending KYC verification, unmet wagering requirements on bonus funds, a security review triggered by unusual account activity, or a mismatch between the withdrawal method and the deposit method used. Contact our support team at [email protected] with your transaction reference and we will investigate promptly.

Games & How to Play

4 questions

bit877 offers a wide range of sports betting markets including Pakistan cricket, PSL T20 fixtures, ICC tournament matches, domestic and international football, UFC and other combat sports, plus a variety of other global sporting events. Markets include pre-match and live in-play betting with ball-by-ball options available for cricket. The full market list is visible in the sports section of the platform.

Yes, bit877 supports live in-play betting on PSL T20 fixtures and ICC tournament matches where available, including ball-by-ball markets during active play. Odds update in real time based on match conditions. Live betting markets are subject to applicable sports rules and may be suspended during key match moments. A stable internet connection is recommended for the best live betting experience.

bit877's live casino section includes table games such as roulette, blackjack, baccarat and live game shows with real dealers. The platform also features a selection of slot games and instant-win titles from leading content providers. The full game library is accessible after login. Game availability may vary depending on your location and account status.

Yes, bit877 is fully optimised for mobile browsers on Android and iOS devices. The platform is designed to perform well on the mobile networks commonly used across Pakistani cities. Simply open bit877.cam in your mobile browser to access all sports markets, casino games and account management features without any loss of functionality compared to the desktop experience.

Bonuses & Promotions

5 questions

Welcome bonuses are credited to eligible new accounts following a qualifying deposit. Each bonus has specific terms including a wagering requirement, minimum odds threshold, contributing game types and an expiry date. These terms are displayed at the point of opt-in and in the Promotions section. Bonus funds and associated winnings cannot be withdrawn until the full wagering requirement has been met.

A wagering requirement is the total amount of bets you need to place before bonus funds or their associated winnings can be withdrawn. For example, a PKR 1,000 bonus with a 10x requirement means you need to wager a total of PKR 10,000 before withdrawal becomes available. Different game types may contribute different percentages toward the requirement — check the individual offer terms for full details.

Whether a bonus can be used on sports betting markets including cricket and PSL fixtures depends on the specific offer terms. Some promotions are sportsbook-specific, others are casino-only, and some allow both. The offer terms will state clearly which markets and minimum odds qualify. Bets placed at odds below the stated minimum threshold typically do not contribute toward wagering requirements.

Yes, all bonuses on bit877 have an expiry date. If the wagering requirement is not completed before the expiry, the bonus and any winnings generated from it will be forfeited automatically. The expiry date for each active bonus is visible in your account's bonus section. bit877 recommends reviewing active bonus terms regularly so you do not lose eligible bonus funds through inactivity.

Processing times vary depending on the payment method selected and whether your account has completed full KYC verification. Standard withdrawals are typically processed within a reasonable business timeframe. During peak periods or when additional security checks are required, processing may take longer. You will be notified if there is a delay affecting your withdrawal.

Security & Responsible Gambling

5 questions

bit877 uses TLS/SSL encryption for all data transmitted between your device and the platform. Personal data is stored on secured servers with encryption at rest, role-based access controls and regular security assessments. We do not sell personal data to third parties. For full details on how we collect, use and protect your information, please read our Privacy Policy.

bit877 provides deposit limits, loss limits, session time limits, reality-check notifications and self-exclusion options. All tools are accessible from your account settings. Decreasing a limit takes effect immediately. Requests to increase limits are subject to a mandatory cooling-off period. Temporary self-exclusion options range from 24 hours to 6 months. Permanent self-exclusion is irreversible. Visit our Responsible Gambling page for full details.

To self-exclude, contact our support team at [email protected] with your registered username and your chosen exclusion duration — temporary options include 24 hours, 7 days, 30 days and 6 months. Permanent self-exclusion is also available and is irreversible. During any exclusion period, your account will be suspended and you will not receive promotional communications from bit877.

Pakistan's Prevention of Gambling Act 1977 and related legislation may restrict or prohibit online gambling. bit877 does not claim to be licensed or approved by any Pakistani government authority, the PTA or the State Bank of Pakistan. This is not legal advice. It is your sole responsibility to determine whether your use of bit877 is lawful in your location. If in doubt, seek independent legal advice before using the platform.

You can reach the bit877 support team by emailing [email protected]. Please include your registered username and a clear description of your query. For responsible gambling matters — including self-exclusion, limit adjustments and account closure — please flag your email accordingly so it is prioritised by the appropriate team. Support is provided in English.

Still Have a Question?

If you did not find the answer above, our support team is happy to help. Email us at with your registered username. For responsible gambling queries, please flag your message clearly — those are handled as a priority. Response is in English.


Ready to Explore bit877?

From Pakistan cricket and PSL live betting to live casino tables and slot games — bit877 is built for players across Karachi, Lahore, Islamabad and beyond. Play responsibly and within your means.

🔞 bit877 is strictly for adults aged 18+ (or the higher minimum required by the applicable jurisdiction). Gambling involves risk — never bet more than you can afford to lose. Local laws, including Pakistan's Prevention of Gambling Act 1977, may restrict online gambling.